1. DATA CONTROLLER
Data Controller: Certtrace Certification Training Audit Inspection Service. Ltd. Sti,
Address: Yenigün Mah. Mevlana Cad. B Block No: 54 B İç Kapı No: 203 Muratpaşa/ Antalya/ TURKEY
Phone: 0543 963 72 91
Email address: info@certtrace.com.tr / certtrace@gmail.com
This clarification text is prepared in the capacity of data controller within the scope of Article 10 of the Personal Data Protection Law (KVKK) dated 24/3/2016 and numbered 6698 and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Disclosure Obligation published in the Official Gazette dated 10.03.2018 and numbered 30356. Certtrace Certification Training Audit Inspection Service. Ltd. Şti, (CErttrace).
As CErttrace, we process your personal data in accordance with KVKK and within the scope of the purposes and limits specified below and take the necessary administrative and technical measures to protect your data.
2. PROCESSED PERSONAL DATA
Identity (Name and surname)
Contact (e-mail address, contact address, registered e-mail address (KEP), telephone number)
Customer Transaction (order information, request information)
Visual and Audio Records (forms in physical and electronic media)
Transaction Security (IP address information, website entry and exit information)
Marketing (shopping history information, survey, cookie records, advertising, information obtained through campaign work)
3. PRINCIPLES IN PERSONAL DATA AND DATA PROCESSING
Any information regarding an identified or identifiable natural person is personal data. Identity and contact information and health data can be given as examples of personal data.
Your personal data is processed within the framework of the following basic principles.
Complying with the law and the rules of honesty,
Being accurate and up to date,
Processing for specific, clear and legitimate purposes,
Being related to the purpose for which they are processed, being limited and proportionate,
To be kept for the period stipulated in the relevant legislation or necessary for the purpose for which they are processed.
4. PURPOSES OF PROCESSING PERSONAL DATA
Your personal data collected by our company;
Answering Service Offer Requests
Carrying out Communication Activities
Conducting Activities in Compliance with Legislation
Execution of Commitment Processes for Company / Product / Services
Execution/Audit of Business Activities
Carrying out Business Continuity Ensuring Activities
Execution of Goods / Service Sales Processes
Execution of Goods / Service Production and Operation Processes
Execution of Customer Relationship Management Processes
Carrying out Activities for Customer Satisfaction
Conducting Marketing Analysis Studies
Execution of Advertising / Campaign / Promotion Processes
Conducting Risk Management Processes
Execution of Contract Processes
Conducting Strategic Planning Activities
Tracking of Requests / Complaints
Execution of Supply Chain Management Processes
Execution of Wage Policy
Execution of Marketing Processes of Products / Services
Ensuring the Security of Data Controller Operations
Providing Information to Authorized Persons, Institutions and Organizations
Conducting Management Activities
For these purposes, personal data is processed within the framework of the personal data processing conditions specified in Articles 5 and 6 of Law No. 6698.
5. METHOD AND LEGAL REASON FOR COLLECTING PERSONAL DATA
Your personal data collected by CErttrace through automatic or non-automatic methods (verbal, written, visual or electronic media); Explicit consent is collected based on the legal reason or within the scope of personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK.
6. TRANSFER OF PERSONAL DATA
Personal data processed in our company domestically within the framework of the provisions of Articles 8 and 9 of the KVKK; It is shared with Shareholders, Business Partners, Suppliers, Legally Authorized Public Institutions and Organizations, and relevant real and legal persons. If you request a foreign accredited service, your personal data may be shared with relevant business partners, suppliers, foreign accreditation bodies, foreign certification bodies and Exemplar Global abroad.
7. RIGHTS OF THE PERSONAL DATA OWNER AS MENTIONED IN ARTICLE 11 OF THE LAW
Personal data owners,
Learning whether personal data is processed or not,
Requesting information if personal data has been processed,
Learning the purpose of processing personal data and whether they are used for their intended purpose,
Knowing the third parties to whom personal data is transferred at home or abroad,
Requesting correction of personal data in case personal data has been processed incompletely or incorrectly and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
Requesting the deletion or destruction of personal data in case the reasons requiring processing no longer exist, even though it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
Objecting to the emergence of a result that is unfavorable to the individual by analyzing the processed data exclusively through automatic systems,
In case of damage due to unlawful processing of personal data, they have the right to demand compensation for the damage.
As personal data owners, you can submit your requests regarding your above-mentioned rights to Yenigün Mah. Mevlana Cad. B Blok No: 54 B İç Kapı No: 203 Muratpaşa/Antalya/TURKEY, with your secure electronic signature, mobile signature or the e-mail address you have previously provided to our Company, to info@certtrace.com.tr/certtrace@gmail.com or to the KVK Authority. You can forward it to our company using other methods determined by us. Your application will be finalized free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board may be taken as basis.